J9 Game believes transparency is the foundation of trust. This page openly explains what information is collected, why it is collected, and how it is kept secure. There is nothing hidden here.
Summary: By creating an account or using J9 Game, you agree to this Privacy Policy. We will notify you in advance of any changes.
J9 Game collects two types of information about you — what you provide directly, and what is generated automatically as you use the platform.
We never store your full bank account number or password. Payment details are held only as encrypted tokens.
There is a specific reason behind every piece of information J9 Game collects. Nothing is gathered arbitrarily.
We never share your data with third parties for ad profiling or targeted marketing. Your data does not leave J9 Game.
J9 Game shares your information with third parties only in three limited circumstances:
1. Service provider partners: Payment processors (bKash, Nagad), game software providers, and security verification services each receive only the data they need to perform their specific function. We have strict confidentiality agreements in place with all of them.
2. Legal Obligation: We may be legally required to disclose information in response to a court order, a lawful request from a regulatory authority, or to assist with a money laundering investigation.
3. Business Transfer: If J9 Game ever merges with or is acquired by another company, your data may be transferred. You will be notified in advance if this occurs.
Explicit disclosure: J9 Game never sells, rents, or trades your information to advertisers, data brokers, or marketing companies.
J9 Game uses multiple layers of security to keep your data safe.
If you discover a security vulnerability, please report it to [email protected]. We appreciate responsible disclosure.
J9 Game uses cookies to keep the platform running smoothly and to improve your experience. Cookies are small text files stored in your browser.
Essential Cookies: These are essential for the site to function. They are used to maintain login sessions, handle security tokens, and save your language preferences. The site cannot work properly without them, and they cannot be disabled.
Functional cookies: Remembers your preferences — such as the last game you played and your display settings. These make your experience smoother, but the site still works if you disable them — you'll just lose some convenience features.
Analytical Cookies: Used to understand page traffic and feature usage. All data is aggregate and not personally identifiable. Can be disabled in your browser settings.
Marketing cookies: J9 Game does not use marketing cookies from any third-party ad network. We do not run targeted ads using your data.
You have important rights regarding your personal information. J9 Game respects and supports the exercise of those rights.
To exercise any of your rights, email us at: [email protected] — Write "Data Rights Request" in the subject line.
J9 Game does not retain your data longer than necessary. Different retention periods apply depending on the type of data:
Any data beyond legal retention requirements is securely deleted or anonymized once the applicable period expires.
J9 Game strictly does not serve or collect information from anyone under 18 years of age.
If we become aware that a minor's data has entered our system, that data will be deleted immediately and the account will be closed.
If you become aware that a minor is using a J9 Game account, please [email protected]to report it.
J9 Game may update this Privacy Policy from time to time. When changes are made:
Contact support if you'd like to view a previous version.
If you have any questions, concerns, or requests to exercise your rights under this Privacy Policy, please get in touch with us.
[email protected]
Typically responded to within 24–48 hours
[email protected]
Also available via 24/7 live chat